Security
Built to protect your customers’ conversations
Communication data is sensitive. These are the controls Loxti gives you today.
Access control
Roles decide who can see and change what in your workspace, and teammates sign in individually.
Audit trail
Administrative actions taken on the platform, including by our own staff, are recorded in a tamper-evident audit log.
Protected credentials
Provider credentials you connect, such as Twilio or SignalWire, are stored encrypted.
Opt-out handling
SMS recipients who reply STOP are opted out automatically, and we respect that on every send.
Data controls
Set how long conversation data is kept, and request export or deletion of personal data.
Transparent subprocessors
We keep a current list of the third parties that process data on our behalf.
Have a security questionnaire or a specific requirement? Contact us.
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